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March 7, 2023
Question

CRA Result Code: 686

  • March 7, 2023
  • 1 reply
  • 0 views

I have tried to ReFILE and I get an error message saying: CRA Result Code 686

    1 reply

    March 16, 2023

    Did you receive your NOA before trying to RefIle? You can't use Refile unless you have received an NOA for the return. 

     

    If you are still not able to resolve this issue, please contact our phone support team at 1-888-829-8608.

     

    Thank you for choosing TurboTax.

    March 15, 2025

    THERE ARE NO SOLUTIONS

     

    TurboTaxAniqua
    March 16, 2025

    @chorbay Error 686 The Canada Revenue Agency cannot process this ReFILE due to system constraints. You must wait until you have received your Notice of Assessment before submitting any adjustment requests. This is important for a couple of reasons. First, an early adjustment request may lead to unnecessary delays in processing time for both the original return and the adjustment. Secondly, CRA may adjust your original return for you.