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April 22, 2023
Question

It says to enter a valid sin that is different from my partners. I know the one i entered is correct? What is wrong?

  • April 22, 2023
  • 1 reply
  • 0 views
It says to enter a valid sin that is different from my partners. I know the one i entered is correct? What is wrong?

    1 reply

    TurboTaxSusan
    April 23, 2023

    To resolve this issue, please select everything that is in the SIN box and delete it. Then re-type your SIN, making sure to use only numbers and no special characters or spaces. There should be a total of 9 numbers. Ex: 123456789

     

    If you are still not able to resolve this issue, please contact our phone support team at 1-888-829-8608.