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March 3, 2023
Question

Where can I change the information asking me if I have filed taxes with Turbo before? I can't send my taxes because of this.

  • March 3, 2023
  • 1 reply
  • 0 views
I cannot proceed with the sending of my Netfile to the Car unless I change this information ("Have you sent taxes this way before?")

    1 reply

    TurboTaxSusan
    March 4, 2023

    "Please select My Info > [Your Name]'s Personal Information from the left side menu. You can change your answer to the Are you filing an income tax return with the CRA for the first time?" question there. 

     

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