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October 2, 2020
Question

2018 tax return

  • October 2, 2020
  • 1 reply
  • 0 views

Federal tax board amended my 2018 taxes for 3500 dollars and said it was do to my Edward Jones account. Can you explain why?

1 reply

Employee
October 2, 2020

We cannot see your tax return or your account and we do not know what the IRS said in the letter they sent to you.  TurboTax does not get any information after you file your tax return.  It sounds like they are saying you had some income that you entered incorrectly or did not enter at all.  The IRS matches up the information you enter and the income information reported by employers and financial institutions.  Better take a look at your 2018 return and see if what you entered about your Edward Jones account was correct.

 

 

TurboTax does not receive any information from the IRS or your state after your return was filed, so no one at TurboTax knows about a letter you received from the IRS or the state.

 

(what the letters from the IRS mean)

I GOT A LETTER FROM THE IRS   

https://ttlc.intuit.com/questions/3605673-i-got-a-letter-or-notice-from-the-irs

 

 

I AM BEING AUDITED

If you purchased Audit Defense:

https://ttlc.intuit.com/questions/2924451-i-bought-max-or-audit-defense-and-now-i-m-being-audited

 

AUDIT SUPPORT

 

TurboTax has a special phone number for help with IRS/state tax letters, which will be easier than going through regular Customer Support.   At the page below, click on the blue button that says "Get Help from TurboTax Support".  Then it will ask you what tax year is your letter.  Then it will ask you what the letter concerns. Then it will show you the phone number during posted business hours.

https://support.turbotax.intuit.com/irs-notice/audit-support/

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**