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February 8, 2021
Question

2019 Refund sent to Turbotax Bank, but no refund

  • February 8, 2021
  • 1 reply
  • 0 views

Hello,

 

I filed my taxes over a year ago and only received my state refund, not my federal. I contacted the IRS and they said that they had already deposited my refund in a 3rd party bank... 

 

I selected to deduct my fees from my taxes last year and I feel like that might be contributing to whatever is going on. I called TurboTax in December and they said it takes 4-6 weeks...

 

Can somebody explain this?

    1 reply

    Employee
    February 8, 2021

    This is a public internet forum, so we do not have access to the information about your personal federal refund. When you sign up for Pay With My Refund, your refund will be handled through the Santa Barbara Tax Products Group (SBTPG, formerly SBBT).

     

    You can go to the Santa Barbara Tax Products Group website if you need assistance with your refund.

     

    Please click Who provides Pay With My Refund? to learn more. 

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