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April 30, 2021
Question

2020 tax return

  • April 30, 2021
  • 1 reply
  • 0 views

We did our taxes on turbo tax. Turbo tax says our return has no mistakes and we can file at any time. The IRS keeps rejecting our taxes. Should we mail them in as is? Or do we need to make changes. We can't actually speak to a human being.

    1 reply

    VolvoGirl
    Employee
    April 30, 2021

    Why is it rejecting?  A common reason is for the wrong 2019 AGI.

     

    When did you file 2019? If it was late in the year or you mailed it, try putting in 0 (zero) for the AGI. And see, https://ttlc.intuit.com/community/rejections/help/what-if-i-entered-the-correct-agi-and-i-m-still-getting-an-e-file-reject/00/27031

    How to correct the AGI
    https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

    If you can’t get it to efile you will have to print and mail it.
    How to mail a return from the Online version
    https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online/00/26258

    Be sure to attach copies of your W2s and any 1099s that have withholding on them.  You have to mail federal and state in separate envelopes because they go to different places.  Get a tracking number from the post office when you mail them for proof of filing.


    For AGI Reject code 031
    https://ttlc.intuit.com/community/rejections/help/e-file-reject-ind-031-04-or-ind-032-04-the-agi-or-self-select-pin-from-last-year-doesn-t-match-irs/00/27197