Question

2021 Taxes

Forum|Forum|3 years ago
November 16, 2022
2 replies
0 views

I filed my taxes last year with Turbotax. I received notification that everything was ok and my state tax refund came immediately. I still have not received my federal tax check. I have tried every number and web site that I can find and they all ask the same thing questions, name, last 4 digits of social security and the amount of the refund. I would like to speak to a person. What can I do?

A

Anonymous_

Employee

See https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/get-irs-tax-refund/L234rWKtU_US_en_US?uid=lajsr9tw

DoninGA

Employee

Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.

Press 2 for personal or individual tax questions.
Then press 4 for all other inquiries
It should then transfer you to an agent.
Or you can contact your local IRS office. See this IRS website for local IRS offices - http://www.irs.gov/uac/Contact-Your-Local-IRS-Office-1 or call 1-844-545-5640 to set up an appointment
Or you may want to contact a Taxpayer Advocate in your area. See this IRS website for Taxpayer Advocate in your area and a toll free number - http://www.irs.gov/Advocate/Local-Taxpayer-Advocate

J

jy0320Author

I tried these numbers and was told by the "robot" that agents no longer answer the phone and to go to the website for information!

Critter-3

Or you can contact your local IRS office. See this IRS website for local IRS offices - http://www.irs.gov/uac/Contact-Your-Local-IRS-Office-1 or call 1-844-545-5640 to set up an appointment

Or you may want to contact a Taxpayer Advocate in your area. See this IRS website for Taxpayer Advocate in your area and a toll free number - http://www.irs.gov/Advocate/Local-Taxpayer-Advocate