2024 refund frozen by integrity and verification

Forum|Forum|10 months ago
May 20, 2025
1 reply
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2024 tax refund is held up by integrity and verification department. How do I reach them to find out what I need to do to release the refund?

xmasbaby0

Employee

I HAVE TO VERIFY MY IDENTITY

Sometimes the IRS chooses returns randomly to request verification of identity and sometimes there is something on the return that triggers the request. No matter why the IRS has required you to verify your identity, you need to follow their instructions in order to receive your refund. If you do not verify your identity you will not get your refund.

https://turbotax.intuit.com/tax-tips/security/tips-for-handling-identity-verification-requests-from-the-irs/L55RhaS2B

https://www.irs.gov/identity-theft-fraud-scams/identity-verification-for-irs-letter-recipients

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**