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April 3, 2025
Question

24 returns filed with Turbotax but I cannot access, download or print the returns. Get error messages each time. How can I download and print the returns?

  • April 3, 2025
  • 1 reply
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    1 reply

    JohnB5677
    April 3, 2025

    Please clarify your question.

    • Are you using the Online TurboTax?
    • Did you pay all of the TurboTax fees?
    • You can only print after paying the fees.

    Please contact us again to provide some additional details. 

     

     

     

    **Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"
    cpleiseAuthor
    April 3, 2025

    Using on line TT. Fee fully paid one week ago and access to returns problem remains 

    DoninGA
    Employee
    April 3, 2025

    @cpleise wrote:

    Using on line TT. Fee fully paid one week ago and access to returns problem remains 


    To access your prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

     

    Start the 2024 online tax return by entering some personal information then click on Tax Home on the left side of the screen.

     

    On the Tax Home webpage -

    Scroll down to the section Your tax returns & documents.  Click on the Year and Click on Download/print return (PDF) or Click on View adjusted gross income (AGI)

     

    If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created.  TurboTax does not store online any returns completed using the desktop editions.

     

    Or go to this IRS website for free federal tax return transcripts - https://www.irs.gov/individuals/get-transcript

    For a fee of $30 you can get a complete federal tax return from the IRS by completing Form 4506 - http://www.irs.gov/pub/irs-pdf/f4506.pdf