5 day early

There is a few reasons why you might have not receive your refund within the promised 5-days

• Refund was offset or differed from their estimated refund amount, bringing the refund amount below the minimum threshold or above the maximum. What is a refund offset?
• Your bank wouldn't accept RTP (Real Time Payments) or Same Day ACH deposits, preventing Intuit from depositing their refund 5 days ahead of when the IRS would have deposited their refund.
• The IRS didn't give Intuit 5 or more days of notice in advance. This stopped Intuit from meeting the 5 days early expectations.
   

If TurboTax is unable to deliver the refund 5 days early, your order will be canceled and you won't be charged the 5 Day Early fee. You will receive a follow-up email with refund and timing update, and if any cancellation is applicable. 

If you need further assistance, you can contact TurboTax Customer Support by clicking the link below
 

TurboTax Phone Number