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Employee
June 1, 2019
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8962 online amend deadline?

  • June 1, 2019
  • 1 reply
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I need to complete form 8962 for year 2015.  When I log in to my TT account to amend/add the form, a box pops up that says the online deadline to amend has passed (it was yesterday, although there is still plenty of time for the federal deadline). 

How else can I amend without having to order the whole Turbo Tax CD software package via snail mail? 

Best answer by mesquitebean

Since you are using a Mac (at least to ask this question), you have to get the 2015 amend software for Mac from TurboTax Customer Support as a download.    You don't have to pay for the software.  And also download your *.tax2015 data file from your 2015 Tax Timeline. 

I see you are using Mac OS X 10.7.5.  It may work OK on that, although it prefers a higher OS version (v. 10.9 or higher.)  See this FAQ about TurboTax 2015 if installed on v. 10.7.5:

https://ttlc.intuit.com/questions/2920594-what-happens-if-i-install-turbotax-2015-on-mac-os-x-10-7-o...

To get a phone number for TurboTax Customer Support, fill out the small form at the link below.  Enter a short question or a few keywords.  You will be assigned a phone number based on your issue. The phone number will not display when they are closed.

FAQ:  What is the TurboTax phone number?

https://ttlc.intuit.com/replies/3300041


1 reply

Employee
June 1, 2019

Since you are using a Mac (at least to ask this question), you have to get the 2015 amend software for Mac from TurboTax Customer Support as a download.    You don't have to pay for the software.  And also download your *.tax2015 data file from your 2015 Tax Timeline. 

I see you are using Mac OS X 10.7.5.  It may work OK on that, although it prefers a higher OS version (v. 10.9 or higher.)  See this FAQ about TurboTax 2015 if installed on v. 10.7.5:

https://ttlc.intuit.com/questions/2920594-what-happens-if-i-install-turbotax-2015-on-mac-os-x-10-7-o...

To get a phone number for TurboTax Customer Support, fill out the small form at the link below.  Enter a short question or a few keywords.  You will be assigned a phone number based on your issue. The phone number will not display when they are closed.

FAQ:  What is the TurboTax phone number?

https://ttlc.intuit.com/replies/3300041