Question

A refund check was mailed off to me from February 2020, I have not received the check I have made contact to a specialist on numerous occasions no help,the

Forum|Forum|5 years ago
August 15, 2020
1 reply
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I would rather a direct deposit instead of this, to date no check, the check was a refund of the TurboTax fees that was withdrawn from my federal income, I chose the TurboTax free but money was removed

TurboTax Live Basic Online

Critter-3

To contact TurboTax customer service/support use their contact website during business hours. If the problem concerns any type of refund for fees, use the key words billing issues and do Not use the word Refund or you will get a phone number for tax refunds.

Use this website to contact TurboTax support for this situation:

https://support.turbotax.intuit.com/contact/