Question

After paying for your service, I decided not to file with your company because of confusion over my 1099-misc form. Is there any way for me to get a refund?

Forum|Forum|7 years ago
June 1, 2019
1 reply
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I paid for your services thinking I would be about to efile. After a very frustrating experience trying to fill in the information for my 1099-misc, I decided to file with a different company that was more user friendly. Is there any way for me to be refunded for the fees associated with your company?

TurboTax PLUS Online

G

GuyJ

Msweep15 - I work in the product experience group. Would you mind sharing the problem(s) you ran into with filling out your 1099-misc? I'm sorry that you had a poor experience. Thank you in advance for any information you can share.

M

msweep15Author

I received the 1099-misc because of extra work I do outside my job description. I don't own my own business. I was first put-off by the fact that I had to pay to upgrade simply because I had this form. Then the program had me in a continuous loop of review that I could not seen to find the issue nor escape, causing me to be unable to e-file