Amended Return is Completed - But confused by the IRS wording

Question

My Amended 2023 Return was 'Adjusted' on April 26 resulting in a refund (for only one of the two amended corrections) that I promptly received on April 30. My amended return was 'Completed' on May 17th but I have yet to receive a refund for the other amended correction. I kind of thought both corrections resulting in refunds would be added together and refunded in just one refund check but the check I received April 30 was for just one of the two amended corrections. Now that my amended return is 'completed' I am confused by the IRS wording.

Under 'Completed' the wording says:

We processed your amended return on May 17, 2024. The adjustment on your account resulted in a refund. You should have received your refund and/or a notice if your refund was adjusted to cover past due obligations.

I have received a refund for one of the two amended corrections when my return was 'adjusted' back on April 26, but what can I expect for the other correction? My amended return was 'completed' on May 17th and the wording under 'completed' says my account resulted in a refund. Does that mean I should expect to receive another refund check for the other correction that I haven't received yet? The wording under 'completed' uses the past-tense phrase; 'you should have received your refund... Does this wording refer only to the refund I already received back in April? What about the remaining refund I am due for the other correction I haven't received yet?

How long should I wait to receive the remaining refund I'm due before just giving-up and accepting I won't ever get a refund check for the other correction?

Thank you for an educated answer

Bob in Plano · Accepted Answer

@fanfare & @Mike9241 & @VolvoGirl

I’ll tell you what I think would have been both helpful and meaningful. It would not have helped me solve my problem immediately, but it sure would have helped to make me feel better that the same problem I'm facing now won't happen again – as well as making me feel better that the TurboTax community can indeed provide something really helpful and meaningful for TurboTax users.

The following is a way for you to help me and to help others that is truly meaningful.

If a so-called ‘expert’ here on the TurboTax community would have said to themselves;

You know, this guy has a problem that was clearly caused by a bug or glitch in the TurboTax system. He has even provided proof with a partial image of his actual Schedule D with blanks in place where his capital loss carryover figures should have been auto-filled. I would be troubled by this too if I was him. And, I too would have been confused and upset by having to file a 1040X amendment to get it corrected. And, I’d be looking for a way to get my $661 refund this problem has caused too.

So, what can I really do as a TurboTax Community 'expert' to help?

I know what I can do about this that would be helpful and meaningful and make him feel better. And, hopefully what I can do makes this problem never happen again. I personally cannot offer him any absolute assurance his problem will be fixed but I most certainly can report it to the responsible people at TurboTax so they can look into it and hopefully fix it. And, maybe I can even get a case number to give this guy so he can have some reasonable understanding that I’ve provided a degree of help that is truly meaningful!

That @fanfare, is how to make yourself helpful and your actions meaningful! 😁

Anything less is simply meaningless!

Well, here's an update on my issue:

After a lengthy phone conversation with an obviously very experienced and efficient, 'all-business' IRS agent (and him adding succinct and specific notes on my account) I was told to resubmit my 1040X amended tax return again without any changes being needed - except for me to add a note in the Part ll 'explanation' box. My explanation note explains that my original 1040-SR tax return was completely void (blank lines) of my remaining Capital Loss Carryforward amount - of which $3,000 of that carryforward amount should have been available for my 2023 tax return. This omission resulted in me paying $661 too much tax, for which I am requesting an adjustment resulting in a refund of $661.

According to the IRS agent the omission of my remaining Capital Loss Carryforward amount on my original 1040-SR appeared to have generated the rejection of the adjustment I had requested in my 1040-X amended tax return, which was intended in part to correct this Capital Loss Carryforward issue and to refund $661 the adjustment would provide me.

The IRS agent spent numerous minutes throughout the phone call reviewing both my original 1040-SR and my 1040X amended tax return I had mailed in - and I was told by the IRS agent that me re-filing the same 1040-X amended tax return again with no changes - except for my added notes in the Part ll 'explanation' box - (along with the IRS agent's succinct notes he added to my account) should provide the adjustment I'm seeking to use the allowed maximum $3k of my Capital Loss Carryforward, which will result in a $661 refund finally being paid to me.

The IRS agent told me the apparent glitch in the TurboTax software that caused the complete omission of my Capital Loss Carryforward on my original 1040-SR tax return was what likely caused this very frustrating problem that has taken many months for me to resolve. He seemed to think that me re-filing my 1040X again with my added explanation, along with his concise notes he added to my account, will finally take care of this matter.

I realize that TurboTax offers customers the means to self-prepare their tax return and that it is the responsibility of the taxpayer to review and check the return for accuracy before filing it, however for numerous past years TurboTax has always auto-filled my Capital Loss Carryforward amount on my tax returns and I had reasonable expectations for that to happen again with my 2023 tax return. The TurboTax software glitch that completely neglected to auto-fill my remaining Capital Loss Carryforward on my 2023 tax return has not been a pleasant experience for me. I just hope it doesn't happen again!

VolvoGirl · Answer

Did you send in 2 Amended returns separately? And did you wait until the first original return was fully processed and you got the first refund or paid a tax due? You should have waited for the first amended return to finish before amending the second time.

Or were both corrections on the same amended return? The amended return will only be the difference you get back or need to pay. You can confirm this by printing your amendment and looking at the 1040X. Line 18 should be your original refund amount and line 21 should be your additional refund. If you paid on your original return it will be on line 16 (but don't include any penalty on 1040 line 38). If there is an amount owed with the amendment, it will be on line 20.