Skip to main content
March 15, 2024
Question

Amended Return Problem

  • March 15, 2024
  • 1 reply
  • 0 views

I was filing and amended return yesterday. I was just about complete and I got to the point where the software asked me if I wanted to mail checks or use direct debit and my power went out. I tried going back into it today and I cannot pick up where I left off. The original screen shows what I was got back from the IRS but when I try to amend the return it shows that I already added the 1099 . I don't want two entries for the same thing, if I delete it I'm back to where I was so I essentially broke your software. I'm hoping you can get rid of all changes I made to my account yesterday (3/14) so I can start again 

    1 reply

    CatinaT1
    March 18, 2024

    Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

    **Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"