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8 replies

Employee
June 4, 2019
Did you efile, or did you print and mail the return?

If you efiled, what do you see when you double-check with this tool to be sure the return was efiled successfully and accepted?
<a rel="nofollow" target="_blank" href="https://shop.turbotax.intuit.com/efile/efile_status_lookup.jsp">https://shop.turbotax.intuit.com/efile/efile_status_lookup.jsp</a>

If that showed it was accepted (or if you mailed the return), what do you see at the IRS website below for the status of your Federal refund?
<a rel="nofollow" target="_blank" href="http://www.irs.gov/Refunds">http://www.irs.gov/Refunds</a>
June 4, 2019
I efiled and said it was accepted April 19th. No updates since
Employee
June 4, 2019
You didn't indicate what the second tool above shows.  What status is shown at that IRS website?
June 4, 2019
It says it is still processing
June 4, 2019
im 4 weeks and 2 days form filing and in the same boat as here. how did this resolve?
Employee
June 4, 2019
sewardsooz:
This is an old answered thread from 2 years ago.  Only the IRS will know what all they are doing with your return.  You can phone them using the steps in the answer below, if you wish.
June 4, 2019
I understand that this is an old post. Thank you for responding tho, I'm kind of at a loss for info. Each time i call them i get booted from the system. Too high a call volume and not able to answer. i'll keep trying.
Employee
June 4, 2019

The IRS says 9 out of 10 people who efile and use direct deposit get their refunds within 21 days.  Since many millions of people file returns, even 10% means a significant number of people do not get it within 21 days.

Since your return has been processing longer than 21 days, you can phone the IRS to see if you can learn anything about the delay.

IRS:  800-829-1040  hours 7 AM - 7 PM local time Mon-Fri

Listen to each menu before making the selection.
 
First choose your language. Press 1 for English.

  • Then do not choose the first choice re: "Refund", or it will send you to an automated phone line.
  • Instead, press 2 for "personal income tax".
  • Then press 1 for "form, tax history, or payment".  
  • Then press 3 "for all other questions."
  • Then press 2 "for all other questions."  It should then transfer you to an agent, but there is likely to be a long wait.

I usually use a speakerphone so I can work on something else while waiting.