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May 26, 2020
Question

Are my taxes filed? I cannot print them to mail them myself but the prior page said they were filed. I am confused, what do I do?

  • May 26, 2020
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VolvoGirl
Employee
May 26, 2020

Did you go all the way through the File tab, through the 3 steps and hit the big orange Transmit Returns Now button?

 

You can check your efile status here     

https://turbotax.intuit.com/tax-tools/efile-status-lookup/   

 

When you efile you get back 2 emails.  The first email only confirms the transmission.  The second email says if the IRS (or state) Accepted or Rejected your efile.

 

When you log into your account you should also see the status and if it was Accepted or Rejected, Started, Printed, Ready to Mail, etc.  What does it say?

baby28-16Author
May 26, 2020

Way to go, KATHLEEN! You filed your 2019 taxes.

Then it says” Looking for your stimulus check?”

Then at the bottom it says 

Federal printed.     Ready to mail 

State printed.          Ready to mail 

so I am still confused, are taxes filed? Do I still need to print and mail them?  What do I do?

Critter
Employee
May 26, 2020

“Ready to mail”  or "printed" means that your tax return has not been filed.  Either you could not e-file for some reason , or you chose to file by mail.  OR if you really did already mail your return, the software does not have any way to know that you put your return in an envelope and took it to a mailbox, so it will always say “ready to mail” in your online account.

 

TurboTax does not mail your return for you.  You have to print it, sign it, and mail it yourself.  When you mail a tax return, you need to sign it where it says "Sign Here" and write in the date you signed it by the word "Date".  Attach copies of your W-2 and any other documents that show taxes withheld to the left side of the papers where it says "Attach Forms..."

 

When you print your return, it will print with filing instructions that tell you where to mail it.  Pay careful attention to the address you mail your return to —federal and state returns do not get mailed to the same place.

 

It is not required, but is a good idea, to use a mailing service that will track your return or provide you with a receipt showing that the IRS got it--such as Fedex, UPS, or certified mail.  It will take about 4 weeks and then you can track the status of your return at the IRS website.

 

You can print your return by following the instructions below

1 Select the My Account drop down in the upper right and choose Print Center.

2 Under the Choose your option section, select which forms you want to print.

3 Click Print save or preview this year’s return.

4 Click Print.

5 Mail to the address specified in your return

Tip: You must be inside your return when you click on My Account 

To send your tax return by mail and get a receipt to see that the IRS and/or your state received it:

https://www.usps.com/taxes/welcome.htm

 

To track your Federal refund:   

https://www.irs.gov/refunds

 

To track your state refund:    

https://ttlc.intuit.com/questions/1899433

On the IRS site you are also offered the use of an app called IRS2Go

 

To change to e-filing:

https://ttlc.intuit.com/questions/3399683-how-do-i-change-from-mail-to-e-file-in-turbotax-online?jum...