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March 17, 2021
Question

"auto-debit

  • March 17, 2021
  • 1 reply
  • 0 views

Hello, 

 

Why am I being charged a fee but I haven't even received my taxes? 

    1 reply

    VolvoGirl
    Employee
    March 17, 2021

    Are the fees supposed to come out of your refund?

    Turbo Tax says......

    We understand that these are unprecedented times and we’re committed to helping our customers who are experiencing hardships. If you’re in need of assistance, call us by the Tuesday prior to your debit date at 1-888-808-1723 to speak with a trained specialist and mention “auto-debit”, or visit TurboTax Support.

     

    From top of this FAQ

    https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-turbotax-fees/00/26102