Question

Billing

Forum|Forum|6 years ago
April 1, 2020
1 reply
0 views

I received an email today stating that I owe for filing my 2019 taxes, but I have not received my refund. Is there a way to check into the reason for this, or can you extend the withdrawal date until after I receive my federal refund?

TurboTax Deluxe Online

K

kodakai

I have the same issue, it was set up to be withdrawn from my tax refund. I have not received my tax return yet because turbo tax dropped the ball, and i had to refile by mail, and have to wait up to 6 weeks to get my taxes corrected, and returned to me from the IRS. So why are people being charged for services not yet rendered?

K

KatrinaLO

Please see the Customer Support phone number below for further assistance:

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

If you would like to reach out through our website, please see the TurboTax FAQ below for contact information: https://support.turbotax.intuit.com/contact/

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"