Solved
Bought software for 2014 taxes, but didn't download it right away. Now I would like to and don't know where to find it. Where can I find it at, without repurchasing?
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You have to sign onto your download account using the exact same user ID that you used to purchase the software - https://shop.turbotax.intuit.com/commerce/account/secure/login.jsp?pagecontext=download
If you cannot access the software purchase from the download account due to not having the user ID and password, then use the account recovery website.
Close all TurboTax windows on your web browser (including this one). Copy and paste the account recovery website link onto a new web browser window and run the tool.
Use this TurboTax account recovery website to get a list of all the user ID's for an email address. Run the tool against any email addresses you may have used - https://myturbotax.intuit.com/account-recovery
If none of the user ID's received will access your download account with the software purchase, then use the option shown in blue on the account recovery website, "Try something else"
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
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