Question

can anyone help me in trying to obtain my previous tax return. I've been trying for 5 days and keep getting error messages. The last one today NETWORK_ERROR

Forum|Forum|1 year ago
January 22, 2025
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Employee

Do you have more than one TurboTax account? See this TurboTax support FAQ for how to view all of your accounts - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/many-intuit-accounts-turbotax/L9aVfKS1Z_US_en_US?uid=ll5g6zcx

To access your prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

Start the 2024 online tax return by entering some personal information then click on Tax Home on the left side of the screen.

On the Tax Home webpage -

Scroll down to the section Your tax returns & documents. Click on the Year and Click on Download/print return (PDF)

If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created. TurboTax does not store online any returns completed using the desktop editions.

Or go to this IRS website for free federal tax return transcripts - https://www.irs.gov/individuals/get-transcript

For a fee of $30 you can get a complete federal tax return from the IRS by completing Form 4506 - http://www.irs.gov/pub/irs-pdf/f4506.pdf

T

Tracey-DunnAuthor

Hi . Thank you for the help. I went to the IRS site and was able to download the transcripts from that year. Trying to get it from here has been a nightmare. I have the return under Quick Books and that is where I keep getting the error messages. I just went with the faster easier route.

Thank you again for your help!!! 😀

CatinaT1

You were not able to access them using this was?

To access your tax returns (current or prior year) you will sign into the TurboTax website with the user ID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show. Click on the Year and Click on Download/print return (PDF)

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