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May 12, 2024
Question

Can I get a refund for paying TurboTax when they didn’t file my taxes

  • May 12, 2024
  • 1 reply
  • 0 views
IRA was rejected and I had to pay someone else to file for me.. but already paid for turbo tax… how do I get refunded from TurboTax

1 reply

Employee
May 12, 2024

If you used online TurboTax and your e-file was rejected, you had the option of fixing the mistake and re-filing, or filing by mail.  The fee for using TurboTax is the same whether you e-file or file it by putting it into an envelope and mailing it.   You are very unlikely to get a refund from TT, but you can have that conversation with customer support.

No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”

 

 

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**