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February 21, 2020
Question

Can someone please tell me about my refund, its passed the 21 days?

  • February 21, 2020
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1 reply

Employee
February 21, 2020

This is a public forum and we do not have access to your refund information only the IRS or your particular state has that. 

The IRS reports that they issue 9 out of 10 tax refunds within 21 days, it's possible your return may require additional review and take longer to process.

Taxpayers who claim the Earned Income Tax Credit (EITC) or the Additional Child Tax Credit (ACTC) may experience a refund delay. The IRS usually begins issuing tax refunds on returns with the EIC or Additional Child Tax Credit in late February.

Click here for more information: Some 2019 federal refunds are delayed due to the PATH Act

 

Please see these TurboTax FAQ's on why some tax return refunds may take a while to be released and what steps you can take:

If it has been over 21 days since your tax return was accepted you can call the IRS for status. Please expect long hold times and calling in the a.m. is usually better.

Here are some tips when contacting the IRS:

  • First choose your language. 
  • Then do not choose the first choice regarding REFUND, or it will send you to an automated phone line.
  • Instead, press 2 for personal income tax questions.
  • Then press 1 for form, tax history, or payment.  
  • Then press 3 for all other questions.
  • Then press 2 for all other questions to be transferred to an agent

Please see this TurboTax FAQ on what to have ready before you contact the IRS: https://ttlc.intuit.com/community/irs/help/what-do-i-need-if-i-call-the-irs/00/27378

If you need to inquire about a state refund please contact your state Department of Revenue. 

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