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August 17, 2020
Question

Can’t download my return. This is all I get:

  • August 17, 2020
  • 1 reply
  • 0 views
<?xml version=“1.0” encoding=“UTF-8” standalone = “yes”?>...

1 reply

Employee
August 17, 2020

@vert080 wrote:
<?xml version=“1.0” encoding=“UTF-8” standalone = “yes”?>...

Are you using the Mobile App by any chance?   Or are you using Online TurboTax through a browser on a computer?

 

 

Critter-3
August 17, 2020

 

If you are using the Edge web browser it is changing the download PDF file extension from .pdf to .txt

 

Rename the file extension back to .pdf