Can you all assist me with completing the taxes from last year that has been pending for over 12 months now?

To access your prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

Start the 2023 online tax return by entering some personal information then click on Tax Home on the left side of the screen.

On the Tax Home webpage -

Scroll down to the section Your tax returns & documents.  Click on the Year and Click on Download .tax file

See this TurboTax support FAQ for completing a tax return originally started using the online editions - https://ttlc.intuit.com/turbotax-support/en-us/help-article/printers-printing/finish-prior-year-retu...

If you purchased one of the 2022 TurboTax online editions with a credit card contact TurboTax support so they can push a 2022 installation file to your download account at no charge.

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

A 2022 tax return can only be printed and mailed using TurboTax, it cannot be e-filed.