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June 24, 2019
Question

Can you help me find my refund?

  • June 24, 2019
  • 1 reply
  • 0 views
I went to the Where's My  Refund site and they have no record.

1 reply

Employee
June 24, 2019

First be sure your return was successfully filed.

 

If you efiled, double-check with this tool to be sure the return was efiled successfully and accepted:
https://shop.turbotax.intuit.com/efile/efile_status_lookup.jsp


If that showed it was accepted (or if you mailed the return), you can use this tool to check the refund status:
https://www.irs.gov/Refunds

 

NOTE:  When using that refund status tool, use only the Federal refund amount.  It's shown on your Federal Form 1040, Line 20a.    Do not use any "total refund" figure that also includes a state refund, if applicable.

 

If that IRS tool shows that the refund has been sent, report back for more info.


If the IRS tool says it is still "being processed", and if it's been longer than 21 days, we can tell you how to speak to a live agent at the IRS to see if they can tell you anything about the delay.


To track a state refund:
https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund