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January 25, 2024
Solved

CAn you help me, Im getting an error when trying to update while logging in?

  • January 25, 2024
  • 1 reply
  • 0 views
I'm getting an error regarding State Prep, it says it failed to download
Best answer by CatinaT1

Were you able to solve your issue? Try closing TurboTax, clear your Cache and Cookies, and reopen TurboTax.   

  

If not, please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

1 reply

CatinaT1
CatinaT1Answer
January 26, 2024

Were you able to solve your issue? Try closing TurboTax, clear your Cache and Cookies, and reopen TurboTax.   

  

If not, please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

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