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March 9, 2022
Question

Can you look into getting the rest of my money from TPG my refund was shorted for no reason I have spoken with the IRS

  • March 9, 2022
  • 2 replies
  • 0 views
How long will it take to get my refund or who do I need to speak to to get my money ASAP

2 replies

DawnC
Employee
March 9, 2022

Did the IRS tell you why it was shorted?   If it was shorted more than your TurboTax fees, only the IRS can tell you why, see Why is my direct-deposited refund or check lower than the amount in TurboTax?

 

When you sign up for Pay With My Refund, your refund will be handled through the Santa Barbara Tax Products Group (SBTPG, formerly SBBT).   You can go to the Santa Barbara Tax Products Group website if you need assistance with your refund.   They can tell you about your fees and provide payment information, but if the IRS adjusted your tax return, they will not be able to tell you why that happened.   

 

See Why is my refund different than the amount on the tax return I filed?  - This is FAQs from the IRS.   

 

There are several factors that could change the amount of your tax refund - resulting in either a larger or smaller refund than expected.    Examples that could increase your refund are math errors and other mistakes on your return.    Examples that could decrease your refund include:

  • Math errors or mistakes;
  • Delinquent federal taxes;
  • State income taxes, child support, student loans or other delinquent federal nontax obligations; and
  • When the IRS withholds a portion of your refund while further review of an item claimed on your return takes place.

 

Refund Inquiries

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March 9, 2022

The IRS Said They Had No Reason On Shorting My Refund. The IRS Said They DID NOT Shorten My Refund. Many People Are Having Issues W TPG They Are Holding About $2200 Of My Money For No Reason

March 9, 2022

You will need to contact Santa Barbara Bank in order to determine when they will issue the remaining balance if the IRS did not change the refund. You can contact them by clicking here. @ivvonenani

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March 9, 2022

Mine was shorted from TPG too & there are several threads on here about fraudulent holding of taxes. Do we file a complaint or is TT fixing this?