Question

Can you please tell me how to access my messages in turbotax?

Forum|Forum|5 years ago
March 12, 2021
1 reply
0 views

2 messages were sent. Nothing shows when i try to open.

TurboTax Live Deluxe Online

You can find the message by going into your TurboTax program. See this article: What is an offline review and how do I get one? quoted here about where to see the message:

The tax expert's message can be accessed anytime via the floating Live help button in the bottom right corner of any TurboTax Live screen. Your Offline Review message will appear at the top of the panel when its open.

Per @KathrynG3

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H

hnowak70

I'm having the same issue now! When I click on view message, it takes me to a different page and no message in site. I need to speak to someone live. I called [phone number removed] but not option to speak to a rep. Please provide a number to call, thank you in advance!

X

xmasbaby0

Employee

@hnowak70

Did you get a message from a "Live" expert?

https://ttlc.intuit.com/community/tax-topics/help/how-do-i-see-messages-from-my-tax-expert/01/130485...

Or do you need to contact a "Live" expert?

You can arrange for the Live help you are paying the extra fee for with your questions from 5 a.m. to 5 p.m. Pacific time.

https://ttlc.intuit.com/questions/4124827-how-do-i-connect-with-a-tax-expert-in-turbotax-live

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**