Question

Cannot Download State from withing TTAX Business

Forum|Forum|3 years ago
January 7, 2023
1 reply
0 views

I am not able to download the State forms from withing TTAX Business. Once I get to "Let's Complete Your Purchase Online" I find that all of the buttons are unresponsive. I have had similar issues like blank pages etc. the last 2 years when trying to download state. But reducing the screen resolution always worked. Not this time.

When is TurboTax going to fix these ridiculous issues? This has been going on for years and I am ready to just enter the forms manually and Intuit is going to lose their $50.

TurboTax Business Windows

A

Anonymous_

Employee

Contact Support.

What is the TurboTax phone number? (intuit.com)

R

Really_AnnoyedAuthor

Sure, I can contact support and spend hours waiting on the phone as others have noted in other posts. My point is these basic installation issues should not be occurring each year. Many people have posted regarding download and installation issues for multiple tax years. In addition, I just installed Premier and I have the exact same problem as Business. In Premier I eventually got State to download by randomly clicking my mouse all over the page. However, no such luck with Business. I have also tried about 10 different screen resolutions, including 800X600 and no luck. I also ran TTAX in windowed and full-screen mode since this was an installation that other user (including myself) had a few years ago. Inuit programmers need to do a better job on their QA during their software development phase. From what I can see from the posts, there hve been many frustrated users over the years.