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February 17, 2020
Question

Cant find my return

  • February 17, 2020
  • 1 reply
  • 0 views

So I e filled on the 17th and it got accepted the 27th of January, it says the estimated date is today which its not here. when I go to the where's my refund tool from the IRS website it for some reason cannot recognize my information im typing in. up until yesterday it could recognize my stuff and always told me that they can't issue before mid February. now it can't find it?

    1 reply

    EbonyL122824
    February 17, 2020

    TurboTax gives you an estimate direct deposit date only. TurboTax does not take into account the possible delays of the IRS and calculates the 21 days from acceptance as the direct deposit date. For most taxpayers, this estimated date will not be correct as there are multiple issues that can cause a delay while your return is being processed by the IRS. The best way to get an accurate direct deposit date is to use the Where's My Refund tool on the IRS website. 

    To track your Federal refund, visit the Where’s My Federal Refund? site here: https://www.irs.gov/refunds. Updates are made daily, usually overnight. You may also download the IRS2Go app to check your Federal refund status. You can track the status of your state return by following the directions in the following TurboTax FAQ.

    https://ttlc.intuit.com/community/refund-status/help/how-do-i-track-my-state-refund/00/25571

     Note: You will need your social security number, filing status, and refund amount in order to track your refund.​​​​​​​

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    robertm2Author
    February 17, 2020

    whenever I do the where's my refund tool it can't find my refund. it just started doing it yesterday. 

    February 17, 2020

    Try clearing your cache and cookies in your browser and then tracking your refund. If it's been more than 21 days, you can reach out to the IRS for further assistance. Here's how: https://ttlc.intuit.com/community/refund-status/help/what-if-my-irs-refund-is-taking-longer-than-21-days/00/26080