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- Sign In to TurboTax Online
- Select "Take me to my return"
- Select "Pick up where I left off"
- Select the "File" tab (right of the screen)
- Select "Revisit" next to "Your refund info"
- Select "In my bank"
- Edit on the "Let's get your bank account info" screen
- Press "Continue" (bottom right corner)
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.