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March 4, 2020
Question

Change how to receive my refund

  • March 4, 2020
  • 1 reply
  • 0 views

My bank account closed so how can i do it to change it on how to receive my tax refund you can reach me at [phone number removed] or through email [email address removed]

1 reply

Employee
March 4, 2020

We are unable to call you or email you as this is not a live chat forum. 

Once your return has been accepted (or mailed), it's too late to change direct deposit bank account information. If the info you provided is for a closed or invalid account, the government will just mail you a refund check. The deposit will need to be rejected by the bank with the closed account first and will add to the time of the refund processing.

Now, if your recently e-filed return is in pending status, wait to see if it is either accepted or rejected.

  • If rejected, open your return in TurboTax and go through the File section again to update your bank account before re-submitting your return with any applicable corrected information.
  • If accepted, you'll get your refund check in the mail if your bank account is closed. 

Please see this TurboTax FAQ for more information.

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