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Best answer by bluedeb

Your bank information for 2019 cannot be changed once your return has been accepted & processed.  When you file your 2020 tax return, you can change your banking information when you go through the steps to file your return.  The IRS will most likely use information from your 2019 return.  If your banking information is incorrect, you will automatically be switched to receiving a check.  

14 replies

February 7, 2022

Turbo Tax keeps changing my bank account number on my federal return.  I go back and correct it, save the file and then when I want to submit it keeps changing back to a bank account number that is wrong.  Fixed the bank account number 5x and it still keeps going back to some bank account number that is not mine.  Afraid that I have filed and now it is going to the wrong account.  Why doesn't Turbo Tax keep my bank account number every time I correct it.  Poor software

Critter-3
February 7, 2022

Ok ... are you using the refund processing service to pay the TT fees from the federal refund ?  If so the number on the form 1040 will be the temp account at the processing bank and not your account number.  Your account number is entered in the FILE tab when prompted for use by the processing bank once they get the IRS refund deposited.   So it that is what you are seeing stop trying to change it.  

 

If not then contact TT support for assistance :     

 

See this TurboTax support FAQ on how to contact Support - https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-contact-turbotax/00/26991

March 21, 2022

Hey can i change my bank account 

DoninGA
Employee
March 21, 2022

@Bigdaddy8386 wrote:

Hey can i change my bank account 


If you have filed the 2021 tax return the bank information cannot be changed.

 

If you have not filed the 2021 tax return the bank information for direct deposit or direct debit is entered in the File section of the program in Step 2.

April 19, 2023

What do I do if I owe tax and I provided an incorrect bank account number for the IRS to debit??

 

Critter-3
April 19, 2023

If the account has insufficient funds the IRS debit will be rejected.  You can pay online directly from a different account today if you wish so your payment is considered timely ...  www.IRS.gov/pay 

March 26, 2025

Need to put my new card number in there I had to get a new card cuz that one expire and I didn't get chance to put the new card in there

Employee
March 26, 2025

@Coleman Dementia

You have to go to Step 2 in the FILE section.

 

HOW TO CHANGE OR ENTER BANKING INFORMATION FOR REFUND

https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/change-transferred-direct-deposit-information/L77NCbU6D_US_en_US?uid=m6tuh572

 

 

You cannot  change banking information while your return is in pending, nor can you change it after the return is accepted.  The IRS does not allow it.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**