Skip to main content
Employee
June 1, 2019
Question

Changing my bank information to receive my refund

  • June 1, 2019
  • 2 replies
  • 0 views
Last year I received my refund through a prepaid net spend card. This year, i'd rather receive it in my actual bank account, but I don't see an option anywhere on the site that lets me change the bank. Am I missing it somewhere?

2 replies

Critter
Employee
June 1, 2019
If it will not give you the option to change the bank info ...this seems to be a glitch for some that transferred in last year's info  that will be fixed soon ... a workaround for now is ...

In the FILE tab choose to get the refund as a check ,  log out of the return,  log back in and complete the FILE tab again and choose the DD option ... you should be able to enter the new banking info now.
Employee
June 1, 2019

Yes, you can change or update your bank account information by following the steps below. You can get to the correct screen by selecting the "File" tab.

https://ttlc.intuit.com/replies/4083015