Skip to main content
February 11, 2022
Question

Chose to deduct my payment from refund. Was given two different reciept amounts and both deducted from my refund amount. How do i get the one amount put back on refund?

  • February 11, 2022
  • 1 reply
  • 0 views
Browser kicked me off during efile.  Was given an amount 323.00 refund and 167.00 charge.  When I logged back in made me refile when i did this it deducted another payment from my refund and sent me a receipt for another 128.00.  How do i get the 128.00 credited back to my refund

1 reply

February 11, 2022

Please reach out to TurboTax Customer Support for assistance with this issue. An agent will be able to review your account to see what occurred with your return. Use the keywords billing issues so you get to the right person. 

What is the TurboTax phone number?

 

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"