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AdWilli5
March 23, 2024
Question

Credit Card Refund Request

  • March 23, 2024
  • 1 reply
  • 0 views

I paid to e-file my state return then found out I had to print and file by mail. I've received a payment confirmation, see below. How can I get a refund on that e-file payment?

Order number: TTDCA219895654
Order date: Mar 15, 2024
Total charges: $26.75

 

1 reply

DoninGA
DoninGA
Employee
March 23, 2024

You will have to contact TurboTax support for assistance with this problem. Use the key words Billing Issue


See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm


Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

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