TurboTax

File with experts
File your taxes
Experts at your fingertips

An expert helps with your taxes, or does them for you
TurboTax Expert Full Service

TurboTax Expert Assist

TurboTax Self-Employed
Prior year taxes
File myself
File myself
Do it yourself

We'll guide you step-by-step
TurboTax Do It Yourself

TurboTax Self-Employed

TurboTax Desktop
TurboTax Free

Activate your product

Prior year taxes
Business
Business
Business taxes

Get your T2 corporate return done right, your way
TurboTax Business

TurboTax Business Desktop
Tax situations
Tax situations
Tax situations

Find extra guidance for your big life moves
For investors

For 25 and younger

For self-employed

For new to Canada

For life changes
Resources
Resources
Resources

Explore tax tools, get tips, and read reviews
Personal income tax calculator

RRSP savings calculator

Learning hub

TurboTax support (FAQ)

TurboTax community
Pricing

Community

Question

Credit karma is lyiers

Forum|Forum|4 years ago
February 22, 2022
14 replies
0 views

I was under the impression that I would receive my direct deposit 5 days early my irs where’s my refund says that I been approved and the my deposit will be sent the 24 of this month and I still haven’t seen my direct deposit early I have called credit karma and they literally have no explaiton why would they lie like this my friend got his with credit karma Friday

TurboTax Deluxe Online

xmasbaby0

Employee

What made you think that Credit Karma would have your refund five days before the IRS issued it? What did you see that said that?

Track your refund on Credit Karma after filing with TurboTax

Original Publication: Jan 27 2021 | Last Updated: Jan 27 2021

If you opened a new Credit Karma account or linked an existing one when filing your taxes with TurboTax, you can track your federal refund using your Credit Karma account. Your refund tracker should appear shortly after you file your federal tax return, log into your Credit Karma account to check it out!

The IRS issues most refunds in less than 21 days though some returns may take longer to process than others. Keep an eye on your refund tracker to see the status of your federal tax return.

When will I receive my federal tax refund?

The IRS issues most refunds in less than 21 days of accepting your return. It’s possible your refund may take longer. Once the IRS indicates they have issued your refund it may take a few days for the direct deposit to appear in your account.

If you are receiving your federal refund in your Credit Karma Money Spend account, funds are generally available on the day they are received.

Learn more about when to expect your refund from the IRS Tax Season Refund Frequently Asked Questions.

Why did I receive part of my refund in one of my accounts already, but not the other?

Different financial institutions may have different practices on the availability of directly deposited funds. If you are seeing a portion of your tax refund in one of your accounts already then this is a good sign that the rest of your refund should arrive soon.

My refund is a different amount than I expected

If the IRS has adjusted your refund amount, you will receive a notice at the mailing address you provided on your tax return.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

Bob226

I got fooled into this too.

They said Credit Karma would be fastest way to get your return... it's been well over 21 Days and NOTHING!

xmasbaby0

Employee

21 days is not a promise from TurboTax or from the IRS. It is only an estimate. Neither TurboTax nor credit karma controls when the IRS will issue your refund. The IRS controls it.

First, check your e-file status to see if your return was accepted:

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

Once your federal return has been accepted by the IRS, only the IRS has any control. TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.

You need your filing status, your Social Security number and the exact amount (line 35a of your 2021 Form 1040) of your federal refund to track your Federal refund:

https://www.irs.gov/refunds

To track your state refund:

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

https://ttlc.intuit.com/questions/1901548-why-do-some-refunds-take-longer-than-others

If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing.

https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

https://ttlc.intuit.com/questions/2840013-does-accepted-mean-my-refund-is-approved

https://ttlc.intuit.com/questions/2724106-my-return-is-accepted-but-still-not-approved-is-there-a-problem-should-i-be-worried

Kalifas1282

Credit karma has poor customer service, someone took my refund out of my account, I reported tried to dispute it and theyre not trying to give me my money back. Not only arent they giving my money back I can't log into my own account. All they say is that they're going to escalate this to a higher manager. "(A manager or representative that can't speak on a phone? Only through email?)" And is credit karma owned by [removed]? I feel like every trime I call it's the same guy. What can I do

ThaChad

First thing you can do is stop with the negative racist energy. That's just bad karma! 2nd thing is Actually read the fine print before you make assumptions.

Karlee1010

Please [removed abusive language] .. u irritating and we can complain all we want bye

Karlee1010

They told I would receive my money 24 hours to 15 minutes… nothing show up .. they said I get paid 5 days early … nothing nothing.. got me thinking something wrong 😑

N8881

When you see an asterisk which is a star* or a tiny number ¹ that means there are details below that correspond with the asterisk symbol. When it says get your refund *up to* 5 days early ¹, you can look below and read "if u choose to pay filing fees or if you applied for an advance you do not qualify for early deposits. When they say you can have your money in as little as 15 minutes, they CLEARLY are referring to the advance on your refund IF you get approved. I filed my taxes, opted to try for the advance. I submitted it. I instantly got a notification that 2,000$ was available in my account. They even send an electronic credit card to use while you wait. I used this to order groceries on Walmart. Com... If your bank isn't compatible to link via plaid to your credit karma, they have another instant transfer option where you send it to literally any debit card. And it charges a tiny percentage to do that. Literally pocket change. I'm sorry but every year I see the same complaint about the advance and the 5 day early refund being a lie or false advertising when the issue isn't with them at all. Reading is fundamental. I would never file taxes with a new company having my money sent into a new bank with this new company and not read all the fine print!? How can people just not see this information?!

Karlee1010

They told I would receive my money 24 hours to 15 minutes… nothing show up .. they said I get paid 5 days early … nothing nothing.. got me thinking something wrong 😑

Nub2

I got tricked into filing early with them too. I 100% understand that the irs has to process funds before distributing them but credit karma’s advertisement states that once the funds are accepted users whole file through them are eligible within 15 minutes. Very far from the truth and false advertisement, hopefully TurboTax will get enough complaints to discontinue whatever contract that they have with them. I’ll also be reporting them to BBB as I could have had the funds deposited within my checking account if I knew it was just a scheme of opening a card through them.

TaxErreefund

"No interest!"...and then a charge for the interest. Unbelievable. I think I may need to contact my Attorney General's office.

TaxErreefund

The website says (if you read it) that "5 days earlier" is not an option if either of the following apply:

1. IRS didn't send your refund prior to the deposit date; 2. You elected to have TurboTax fees taken from your return

Karlee1010

okay but that don’t simply change the fact of credit Karma .. is still a lier .. turbo tax didn’t say that … Karma did

TaxErreefund

Who are you talking to? Me? If so, no you are not about to tell me that what I read on CREDIT KARMA's website was actually on TT's website. It is as I said it is. You didn't look hard enough. Always read the fine print, and sometimes you have to find a link to the TERMS AND CONDITIONS by looking around at the top or bottom of a page.

Judeson

Did anyone of you receive your refund ?

TaxErreefund

If you are on PATH hold, you will not be getting it til at least the 15th.

NickPC910

They did the same thing to me. I didn’t get approved for advance not sure why. I already had a CK chk acct active in use. And I only chose to file through them bc they said “uP tO fIvE dAyS eArLy.” I filed mine and was accepted/approved 2 days before my brother even filed. Mine was simple nothing extra just 2 w2s that’s it. And my brother got his deposited into his cashapp this past Friday, 4 days ago. I still have not received mine yet, nor does it show pending deposit. AND the “tracker” hasn’t changed since the first day. Both fed and state have been accepted since same day I filed and it shows fed as pending like it hasn’t been accepted yet and state as accepted. And it’s said that since day 1. I know it’s going to deposit soon, I hope, it’s just messed up they offer the advance and up to 5 days early but neither of them have happened. I have good credit above 650 on all types, have never overdraft or anything negative on account, easy tax return only 2 w2 with no deductions or credits or anything extra. This is the last and only time I file through CK. Turbo Tax has always been good to me for the past 10 years never any issues. The one time I try to do something different it messes up. If I have to wait until next week I swear. Again I know it will eventually deposit but what about 5 days sooner? Don’t lie. And you best believe I’m taking all money out of account and closing it after this. Don’t want nothing to do with CK anymore. Should of had it sent to my bank like I always do. If you have a complicated return or even a simple one don’t use or deposit to CK, it don’t work. File through turbo tax bc they are awesome no problems there all stuff on TT app is fine, it’s only CK I’m talking about. Stick to what you know works and don’t change now bc of what they are “offering.”

TaxErreefund

Small print. How come I was able to see all this but you can't? Maybe it is invisible to you only? If you took an advance, YOU DO NOT GET THE FIVE DAY EARLY REFUND. If you already had a Credit Karma account, YOU DO NOT GET A REFUND ADVANCE FROM TURBO TAX.

I can't make your brain work better and do all the thinking for you. All you had to do was read all the details prior to agreeing. In the end of you agreed to something you didn't understand even though all that information was available to you, then you are a sucker.

Darius13

Ok so I take it you work for TT or CK since your job seems to be watching people complain about the bs services that received. At least I hope you are getting paid to be the spokesperson. Any how obviously you can't comprehend to well so I will for you. The fact that they use these tatics to get you to use them is in itself bs. I read and reread the fine print. My issue isn't the 5 days advance or loan genius, but the fact that the IRS has approved not accepted but approved my refund as of 7-16-23, TurboTax updated and got there money for service's but I can't a peep from CK, customer service is incompetent it seems. So maybe you work for them because you are as well. No update on the refund bar or anything from them. Not to mention that if you do your research idiot plenty of complaints about CK and MVB banking which is the bank that you funds are sent to about these same issues and not just with the tax refund service's but the money account in general. So go to upper management as the CK customer service say's and ask them that. 💩

LatrinaF

I feel the same way they don’t tell the truth convince you to open Karma money to get taxes 5 days early not a complete lie I know 10 others who ddd date is tomorrow

02-22-23 and today is 02-21-23 they don’t have nothing not even a day early this a scam to open accounts sad