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February 21, 2025
Question

Did 2/24 still no deposit

  • February 21, 2025
  • 1 reply
  • 0 views
5 day early not eligible wat bank will my refund be sent thru

    1 reply

    CatinaT1
    February 21, 2025

    I'm not sure what bank your refund will be issued through.

     

    If you didn't get your deposit, there is a few reasons why that might have happen.

     

    • Your refund was offset or differed from their estimated refund amount, bringing the refund amount below the minimum threshold or above the maximum. What is a refund offset?
    • Your bank wouldn't accept RTP (Real Time Payments) or Same Day ACH deposits, preventing Intuit from depositing your refund up to 5 days ahead of when the IRS would have deposited your refund.
    • The IRS didn't give Intuit up to 5 or more days of notice in advance. This stopped Intuit from meeting the up to 5 days early expectations.

    If TurboTax is unable to deliver the refund up to 5 days early, your order will be canceled and you won't be charged the up to 5-Day Early fee. You will receive a follow-up email with a refund and timing update, and if any cancellation is applicable. 

     

    If you don’t receive an update email or an automatic refund (if applicable) within a few days, you can contact TurboTax Customer Support by clicking the link below.
     

    TurboTax Phone Number

     

    [Edited 2/25/25|12:48pm PST]

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