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February 26, 2021
Question

Did not intentionally opt to have fees deducted from return but fees were taken out.

  • February 26, 2021
  • 1 reply
  • 0 views

   I did not intentionally opt for fees to be deducted from my refund. When I printed out my file copy after e-filing the instructions said fees were deducted. It sais you will receive an email fro Green Dot Bank.  Below is the text from my e-mail.

"Tax Products Group (TPG), a TurboTax partner, will process your refund by deducting your TurboTax fees from your federal refund and sending the remainder of your refund to you using the delivery method you chose. If you have already paid, please disregard the information about fees being deducted from your refund."

    Why would anyone pay  $51.80 to file for a $72.00 return ? 

  The software should contain an algorithm questioning feasibility of this process. I have been using Turbo tax for several years and had no problems.

    1 reply

    AkinaLO
    March 2, 2021

    Was your tax return accepted? If it was rejected, you can remove Refund Processing

    How do I remove Pay With My Refund fees in TurboTax Online and change my payment method?

     

    If you have more questions, please contact TurboTax support.

    What is the TurboTax phone number?

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