Question

DID NOT RECEIVE MY FULL REFUND

Forum|Forum|4 years ago
March 11, 2022
9 replies
0 views

After being very patient I received the wrong amount of refund in my account a 3rd of my refund is missing I checked for off sets and have none. I paid to get my refund in 21 days and it has been way over 21 days and now we have this issue of a portion of our return is missing, something to do with TPG?

Been doing my taxes with TurboTax for like 9 years now what is going on?

TurboTax Self Employed Online

A

ArroyoHomeAuthor

Wow, so many people having the same issue. Please keep me posted on your situation and let’s help each other!

C

Colleenroma

I agree!!! What can we do? I'm $1800 short!

A

ArroyoHomeAuthor

Call, post on Facebook and Twitter, instagram etc because no one is helping and they blame the irs but everyone is pointing at TPG bank in Santa Barbara.

C

Changingthegamemalone

1200 hundred short and was deposited February 24th, think I'm owed some interest now since it's been a month lol anyone get their reminders yet?

T

Tincan55

We are missing 2,800.00 and I will not buy Turbotax any more and we will be going to IRS to find out what happen to it?

E

edgjohn1

Employee

Same thing. Short over 2000. ?

N

nu-athena

I just got off the phone with the irs, I was able to get through by using phone prompts that I want to set up a payment.

I just got off the phone with the IRS. They told me TPG had their bank account numbers take $1368 of my refund, then my bank account numbers took 4138.11. The irs issued me $5506.11. The irs stated this is how I had my refund set up, which is insane. Id never in my life set up my account for Turbo tax to steal that much. They said I owed no debt I already paid it off.

They told me to file form for tax preparation fraud form 14157a

So I'm filling that out now.

N

nu-athena

@ArroyoHome

I just got off the phone with the irs, I was able to get through by using phone prompts that I want to set up a payment.

I just got off the phone with the IRS. They told me TPG had their bank account numbers take $1368 of my refund, then my bank account numbers took 4138.11. The irs issued me $5506.11. The irs stated this is how I had my refund set up, which is insane. Id never in my life set up my account for Turbo tax to steal that much. They said I owed no debt I already paid it off.

They told me to file form for tax preparation fraud form 14157a

So I'm filling that out now.

K

Kanong03

I did not even get HALF of my refund! What am I supposed to do

P

PR1515

This TPG thing happened to me too. I’m not getting my full refund back that turbo tax stated I am suppose to get. I’m not quite sure why or how I can fix this.

H

HeatherPLO

In this public forum, we cannot diagnose why your refund has been reduced. For additional information, please see this Help Article or this TurboTax blog post.

@PR1515

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T

Tiffyp178

I amended my taxes and now I go into the turbo tax app and it says I received more then what I did for the first one. They better fix it before they send only 980 out bc I was shorted 610 if I’m looking at this right and I don’t even know who I would talk to about this