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July 29, 2020
Question

Didn’t receive my tax return

  • July 29, 2020
  • 1 reply
  • 0 views

Hi, my order number is TTWCD142766889 and order date is on May15,2020 I still didn’t get my tax refund! I wanted to see status of my file!

    1 reply

    VolvoGirl
    Employee
    July 29, 2020

     Did you efile or mail your return? They just started processing mailed returns that have been stacking up. See this IRS page for the latest information
    https://www.irs.gov/newsroom/irs-operations-during-covid-19-mission-critical-functions-continue

    If you efiled....Was your return Accepted? First double check your efile status here
    https://turbotax.intuit.com/tax-tools/efile-status-lookup/

    When you efile you get back 2 emails. The first email only confirms the transmission. The second email says if the IRS (or state) Accepted or Rejected your efile.

    Then only the IRS can tell you. IRS Where's my refund https://www.irs.gov/refunds/
    Make sure you are using the refund amount from your actual federal tax return and not the combined amount Turbo Tax showed you at the end. That was for federal and state combined.

    When you log into your account you should also see the status and if it was Accepted or Rejected, Started, Printed, Ready to Mail, etc.  what does it say?

    When will you get your refund,
    https://ttlc.intuit.com/community/refund-status/help/when-will-i-get-my-irs-tax-refund/01/25589