Question

Do I get a refund if my returns are rejected?

Forum|Forum|6 years ago
February 13, 2020
3 replies
0 views

I filed using the online edition. I purchased the self-employed edition and had to pay $40 for two state filings. Will I get anything back if my returns are rejected?

TurboTax Self Employed Online

C

CarissaM

No, because we don't charge an e-filing fee in TurboTax Online.

When you pay for TurboTax Online, you're charged a tax preparation service fee. The prep fee is charged whether you e-file or print your return.

If your tax return is rejected, you can either fix the rejection and try e-filing again or file a paper return instead.

For more information, please click here.

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E

ee-ea

Employee

Remember, if you are rejected you have not e-filed and therefore will not be charged a fee.

B

brinkrya

If my efile is rejected do I still have to pay if I want to go to another company?

Z

ZoltanB45

You used the software to prepare the return, so you would not get a refund if you have paid already. That being said, we are here to answer any questions and help you file your return properly.

B

brinkrya

I have not paid yet, it was supposed to come out of my federal, but even after having a specialist look it over with me via remote access/screen sharing it was rejected twice and now I plan on using a different company. I was told by a CPA that I would not have pay because of the failure of service and because the IRS rejected my method of preparing and filing.

T

TaishaB88

I filed my return this year 1/20/23 but was charged for both federal and state (I live in Florida) I don’t get State returns and was told today 1/31/23 that my state was rejected (duhhhh) does this effect my Federal return? And will I get a refund for the charge on the State filing?

R

RobertB4444

Florida does have some state tax returns but not for individual income tax filers. You would have had to tell the program that yes you were required to file them to get it added.

This does not effect your federal return in any way.

You can contact TurboTax using the information that @VolvoGirl has posted above and request a refund for the state filing. I'm not sure if they'll help since you actually did file it but it never hurts to ask.

@TaishaB88

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