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R
rt8409
February 14, 2020
Question

Do you have to download/print your return?

  • February 14, 2020
  • 1 reply
  • 0 views
Do you have to download/print your return? My completion bar is only half way.

1 reply

T
TerukoL
Employee
February 14, 2020

You only need to print your return if you will be filing by mail or just want the paper return for your records. 

 

Make sure your return is saved in your TurboTax account and then sign out. Clear the cache and delete the cookies on your computer, open a new browser, sign back into your account and try again.   

 

You may want to check your internet connection as well if the download continues to take a long time. Please click Check your Internet connection in Windows to learn more.

 

 

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