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November 18, 2021
Question

Does anyone know what to do about the Turbo Tax application error 2020 filers were alerted to recently? I wasn’t clear in next steps.

  • November 18, 2021
  • 1 reply
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1 reply

Critter-3
November 19, 2021

Contact TurboTax support and speak directly with a TurboTax support agent concerning this TurboTax support situation.

See this FAQ for a contact link and hours of operation -https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

November 23, 2021

Called them.  Said I had to pay to talk to a tech to solve.  I have used their programs for many years and buy to programs a year.  Pay for service to solve their application error!!!!!!!!!!!!!  Very frustrating.  Worst customer support I have ever dealt with.

Will find a new tax software package from now on.

Critter-3
November 23, 2021

If you got an email alert the email itself should have told you how to contact them if you have issues ...  if you paid for the Online program you don't have to pay again.