Question

download availability.

Forum|Forum|2 years ago
November 28, 2023
2 replies
0 views

I bought turbotax home and business from Sams for download and it indicates available download 11/3/2022. Download does not work. Called turbo tax help line and technician said download version not available as yet. Anyone else having this issue. Thinking about getting a refund and going to tax act.

DoninGA

Employee

The TurboTax desktop CD/Download editions for tax year 2023 have been available for several weeks on this TurboTax website - https://turbotax.intuit.com/personal-taxes/cd-download/

But, since you purchased the TurboTax 2023 software as a download from Sam's Club you need to contact them for how to download the software you purchased.

VolvoGirl

Employee

This is for Costco (last year) but Sam's is probably similar........

I helped my friend buy the Mac program download from Costco. It went very well. You first get a confirmation email that says…..
"You will receive the redemption code, normally within the hour, via e-mail. To ensure delivery of your redemption code emails to you inbox, please add CostcoEDelivery@esd.synnex.com to your Email Address book or Safe list."

The 2nd email with the activation key came in 20 minutes. Make sure to write down or print out the 16 digit Key on the email. It is right above the Download Link. Then click on "Click Here" in the email to download the program and follow the install instructions.