Skip to main content
January 27, 2020
Question

During How would you like to receive your tax refund there are no options for me to select and when I press continue there it says "please select an option"

  • January 27, 2020
  • 1 reply
  • 0 views
No text available

1 reply

CassLO
January 28, 2020

If the options were not available you may need to clear your cache and cookies for those to appear or use another browser.  You do not need to start over. 

Please see these TurboTax FAQ's for information on how to clear your cache and cookies:

To clear your cache use this TurboTax FAQ:

 https://ttlc.intuit.com/community/troubleshooting/help/how-to-clear-your-cache/00/26135

 To clear your cookies use this TurboTax FAQ:

 https://ttlc.intuit.com/community/troubleshooting/help/how-do-i-delete-cookies/00/25978

 

Also please see this TurboTax article for  different options for receiving your federal refund:

https://ttlc.intuit.com/community/refunds/help/what-are-the-different-options-for-getting-my-federal...

"Employee TurboTax Specialist JeanneLO"

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"