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March 4, 2021
Question

Efiled illinois Fef 13th. They have no record of recieving my return from turbotax.

  • March 4, 2021
  • 1 reply
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Just got off the phone with the dept of revenue. They say they never got the tax file from turbo tax when i did my taxes online.  I have the reiceipt from tubotax.  I already received my federal refund direct deposit.  Illinois State hasn't received my return they say.  Turbotaxonline says it was sent, and accepted.  What am i supposed to do? how do i prove it was sent ? or do i just get the tax file and resent it? its been 3 weeks since it was "accepted" according to turbotax.

1 reply

Employee
March 4, 2021

It may be that IL database is lagging in doing updates.  This seems to be true of the IRS and several states this year.