Question

Error department

Forum|Forum|4 years ago
March 5, 2022
1 reply
0 views

Contacted IRS representative yesterday was told that my refund is in the error department I filed on February the 3rd I still have a delay longer than the time frame message

I was asked did I receive a letter from the IRS but I have not received a letter I spent over 30 days at this time

TurboTax Business Windows

H

HeatherPLO

@8200black

Since this is information with the IRS, they would need to be the ones assisting you with this. Once your return has been transmitted, you are then on their timeline.

Have you already spoken with an agent directly or did you receive this information via their WMR site, letter, or automated system. An easier way to reach out to a live agent is as follows:

IRS: 800-829-1040

Hours: 7 AM - 7 PM, local time

Monday-Friday

Listen to each menu before making the selection.
First choose your language. Press 1 for English.
Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.
Instead, press 2 for "personal income tax".
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions." It should then transfer you to an agent.

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"