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February 8, 2020
Question

Federal tax refund fees

  • February 8, 2020
  • 1 reply
  • 0 views
My federal refund was kept by IRS so will have to pay for certain refund charges?

1 reply

Employee
February 8, 2020

If you get hit with a refund offset, what's leftover might not be enough to cover your fees. Here's what happens next:

  1. We'll send an email with instructions on how to pay your TurboTax fees (minus the Pay With My Refund fee, if any) by a certain date.
  2. If the fees remain unpaid by the specified date, we'll send two more follow-up emails asking that you either pay or request a deferment to prevent the fees from being automatically debited from your bank account.
  3. Finally, if you still haven't paid by the requested date, we'll send a final email letting you know that we're debiting the fees (minus the Pay With My Refund fee, if any) and that the auto-debit process cannot be stopped.

Please click What if my federal refund isn't enough to cover my TurboTax fees? to learn more.

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